Before: Our client, a family owned windows manufacturer, had successfully grown under the family’s leadership but was suffering as a result of the firm failing to cultivate a new generation of top-quality management. Lacking key human capital, the firm failed to develop and implement procedural disciplines as well as a culture of responsibility and accountability. […]

$20M Machine, Tool & Molding Manufacturer Before: Customer satisfaction and gross margins at this company had been falling for several quarters. The firm employed an antiquated ERP system delivering inaccurate data to senior management leading to poor utilization of facilities and equipment. The current system underreported the cost of quality and management was unable to […]